Last Updated: July 24, 2025
This Privacy Policy describes how Ascend PH ("we," "us," or "our"), an exclusive group operating under Ascendra International, collects, uses, processes, and protects the personal information of its members in the Philippines, in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
1. Collection of Personal Information
We collect personal information that you voluntarily provide to us when you register as a member of Ascend PH, use our digital tools and services (including custom websites, automation, and lead generation systems), or communicate with us. The types of personal information we may collect include:
- Identity Data: Name, date of birth, gender, nationality.
- Contact Data: Email address, phone number, mailing address.
- Membership Data: Ascendra International membership ID, team affiliation, and other information related to your participation in Ascend PH.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access our services.
- Usage Data: Information about how you use our website, products, and services, including interaction with digital tools and training modules.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. Use of Personal Information
We use the collected personal information for the following purposes:
- To Provide Services: To grant you access to our exclusive digital tools, custom websites, automation systems, and training library, and to manage your membership within Ascend PH.
- To Facilitate Network Marketing Activities: To enable automated lead generation, lead assignment within your team, and streamlined product/service promotion.
- To Communicate with You: To send you updates, announcements, support messages, and information related to your membership and the Ascend PH system.
- To Improve Our Services: To analyze usage patterns, troubleshoot issues, and enhance the functionality and user experience of our digital tools and platform.
- For Internal Operations: For internal record keeping, data analysis, testing, research, statistical, and survey purposes.
- For Security and Fraud Prevention: To protect our systems and members from fraudulent activities and unauthorized access.
- To Comply with Legal Obligations: To fulfill our legal and regulatory requirements, including those under the Data Privacy Act of 2012.
3. Sharing of Personal Information
We may share your personal information with:
- Ascendra International: As an exclusive group under Ascendra International, certain personal information may be shared with Ascendra International for purposes related to your overall membership, compliance, and business operations within the larger organization.
- Service Providers: Third-party vendors, consultants, and other service providers who perform services for us or on our behalf (e.g., hosting, analytics, customer support, payment processing). These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal and Regulatory Authorities: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
We will not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.
4. Data Security
We implement reasonable and appropriate organizational, physical, and technical security measures to protect your personal information against accidental or unlawful destruction, alteration, disclosure, or access. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Data Privacy Rights
Under the Data Privacy Act of 2012, you have the following rights:
- Right to be Informed: To be informed whether personal information pertaining to you is being processed.
- Right to Object: To object to the processing of your personal information.
- Right to Access: To reasonable access to your personal information.
- Right to Rectification: To dispute the inaccuracy or error in your personal information and have it corrected.
- Right to Erasure or Blocking: To suspend, withdraw, or order the blocking, removal, or destruction of your personal information.
- Right to Damages: To be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of personal information.
- Right to Data Portability: To obtain a copy of your personal information in an electronic or structured format.
- Right to File a Complaint: To file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or our data processing practices, please contact us:
Ascend PH
Email: [email protected]